
"The National Bank of Rwanda is pleased to deploy the Proto customer complaints handling AI system. The Intumwa AI agent will include customers in their local languages and preferred messaging channels."

For people who prefer to speak in voice instead of typing – in 93 languages, on the channels you already run.
4 are tuned on native-speaker recordings and publish their benchmarks in full.
A real deployment in Kinyarwanda, why the architecture holds up for low-resource languages, and the product launch itself.
GiveDirectly used Proto's Kinyarwanda API to reach rural Rwandans on WhatsApp – 21,000+ interactions, round the clock, in their own language.
Voice already reaches people through the channels they use every day. Phone calls and web calling are next.
Voice inside the platform and direct access to the voice model run on two different meters – using one never touches the other’s balance.
Your AI agent speaks and listens on WhatsApp, Viber, Telegram, SMS and web out of the box – voice usage counts as a normal interaction on your plan, not a separate purchase.
Book a demoCall the same text-to-speech and speech-recognition models directly from your own code, without running them through the platform – billed on its own prepaid credit balance.
See the Voice API →Voice is a plan feature – no separate purchase to try it.





