Sovereign AI workflows·Operational in 14 markets
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Financial trust at speed

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Mediate payment disputes
Resolve complaints with AI mediation suggestions and regulator oversight.
Understand customer behaviour
Get a direct view into payment product efficacy with conversational surveys and customer feedback.
Engaged customers
4590
23%
Average rating
4.8
38%
Auto-populate financial consumer tickets
Automatically fill ticket tags, custom fields, and customer profiles from chat data.
Provide accessible customer support
Deploy payment support directly into messaging apps like WhatsApp and LINE for global coverage.
Conversational payment options
Offer payment processing and troubleshooting directly in the messaging interface to reduce support tickets.
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Reach the public

Proto deploys across major messaging channels for mulitilingual text and voice.
WhatsApp
Online
What are your branch opening hours?
Our branches open Mon–Fri, 9am–5pm.
Do you have Saturday hours?
Message
Messenger
Active now
Can I reschedule my appointment?
Yes! What date works for you?
Next Tuesday afternoon.
Aa
Webchat
Online
Hi, I'd like to check my account balance.
Of course! Please share your account ID.
Sure - it's #482910.
Message
WhatsApp Business Tech Provider
  • Direct, verified access to the WhatsApp Business
  • Direct integration with Meta's WhatsApp Business API
  • Guided Meta onboarding and WhatsApp Business verification
Meta Business Partner
Verified by Meta for technical and compliance standards across WhatsApp and Messenger
Local Languages

Engage everyone in their native language

Proto's local language models extend beyond the reach of generative AI.
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Integrate your trust layer

Proto connects into existing digital infrastructure.
Secure webhook with data encryption
Proto does the heavy lifting so you can focus on implementation.
Bulk import and export for customer data
Minimize effort when migrating big data between systems.
APIs for tickets, livechats, customers and analytics
Connect Proto content into your software stack.
iFrame for payments inside customer chat
Embed checkouts directly in chat to maximize conversion.

Estimate your savings with Proto

Calculate ROITalk to local team

Built-in data privacy and security

Proto's platform architecture is adaptable to data privacy with on-premise hosting and local AI when large language models are restricted.
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Trust in audited standards
Proto's SOC2 and ISO 27001 certifications are the highest industry standard for messaging data.
SOC 2 Type IIISO 27001HIPAAGDPRDPO Philippines
Host onsite or hybrid
Deploy with local hosting solutions that are setup within two weeks.
Your databaseConnected
DatabaseYour PostgreSQL
NetworkVPC peering
Setup2 weeks
Enforce IP access
Limit Proto platform access to offices and remote workers with authorized IP addresses.
Exempt company admins
Allowed IP ranges
173.51.31.121173.51.35.141
192.156.1.01192.156.1.31
93.241.143.15993.241.143.189
49.23.156.1949.23.156.255
145.14.9.112145.14.9.214
192.156.1.01192.156.1.31
Encrypt messaging
All messaging is SHA-256 encrypted at rest and in transit.
Hello Sam!
In accordance with new regulation, we require your government issued ID for international banking.
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15‑minute live demo

Walkthrough of AI Agents, Inbox & Analytics
Tailored to your channels and local languages
Q&A on deployment, security & compliance
Curtis
Global
Noella
Rwanda
Christine
Namibia
Andrei
Philippines
Ayesha
Pakistan
Francine
Rwanda

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