Sovereign AI workflows·Operational in 14 markets
PhilippinesDeployed

Filipino

The national language of the Philippines, deployed across central bank, insurance and healthcare workflows.

90.66%
ASR accuracy
9.34%
Word error rate
4/5
TTS score
Speed
Coverage

What Filipino supports today

TextAvailable

Understanding and reply in written conversation — the floor every language here has.

Audio messagingAvailable

Speech-to-text and text-to-speech for recorded voice notes, processed in batch, not live.

Voice streamingSoon

Live, real-time speech on a voice call — not yet built for any language.

Benchmarks

Measured against published targets

Measured performance of the deployed ASR and TTS models for Filipino, against Proto's target thresholds. Proto publishes these figures whether or not they clear the target.

ASR · speech-to-text
ASR accuracy
90.66% · Target ≥ 90% · cleared
Word error rate
9.34% · Target ≤ 10% · cleared
ASR fallback
4.21% · Target < 5% · cleared
ASR speed
1.74s · Target < 1s · 0.7s over target
TTS · text-to-speech
TTS mean opinion score
4/5 · Target ≥ 4.5 / 5 · 0.5/5 under target
TTS fallback
17.32% · Target < 5% · 12.3% over target
TTS speed
1.25s · Target < 1s · 0.3s over target

Mean opinion score rates the naturalness of synthesised speech on a 1–5 scale. Tests ran on an Azure Standard NC4as T4 v3 instance with an NVIDIA Tesla T4 GPU; the ASR test set used audio samples of 5–10 seconds.

In production

Where Filipino is deployed

Filipino runs in production for the Bangko Sentral ng Pilipinas, the Insurance Commission and private healthcare providers, including mixed Taglish conversations with mid-conversation language detection.

WebchatWhatsAppViberTelegramSMSVoice / IVREmail
Bangko Sentral ng Pilipinas
Central bank · Philippines
Deployed

Consumer complaints against banks, e-wallets and lenders are filed in Filipino and Taglish, classified under the Financial Products and Services Consumer Protection Act, and routed to the responsible institution — handling monthly interactions at national scale.

Grievance redress
Usecase
Webchat · Viber · WhatsApp
Channels
Read the deployment story →

Deploy in Filipino

Our local team will benchmark against your own audio before you commit.